% off discount

Setting up a "% off" discount

You can let customers redeem their points for a "% off" discount which gives them a fixed percentage off the order total.

Go the the "Loyalty program" page in the app
In the "Ways to redeem" section click "Add way to redeem" button and select "% off discount" from the list


Set the "Reward title" which will be visible on the storefront. You should put the exact discount amount in the reward title, eg.: 5% off discount
In the "For X points" field specify the number of points the customer needs to spend for the discount
In the "Customer gets X% discount" field specify the discount percentage they will get


Save the changes

Additional settings

On the reward edit page on the right you can set the following details for the reward:

Minimum order value: If set the discount will only be applied above the total order value provided
Reward expiry: If set once the discount is redeemed it will expiry after the number of days provided
Combine with other discounts: You can select whether the customer can combine the discount with other discounts like order or product discounts. By default the discount can't be combined with other discounts

Updated on: 16/01/2025