When do customers receive points after an order?
By default customers receive the points when the order is fully paid.
You can set to reward the points when the order is fulfilled the following way:
Go to the Loyalty program page in the app
In the "Ways to earn" section click the row of the Place an order earning rule
In the "Points earned" section check in the "Reward points when the order is fulfilled" option
Save the changes
You can set to reward the points when the order is fulfilled the following way:
Go to the Loyalty program page in the app
In the "Ways to earn" section click the row of the Place an order earning rule
In the "Points earned" section check in the "Reward points when the order is fulfilled" option
Save the changes
Updated on: 08/01/2025
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