Ways to Earn

• Place an order earning rule

  Setting up the Place an order earning rule You can reward loyalty points to customers after they make a purchase on your webshop the following way: Go to the "Loyalty program" page in the app In the "Ways to earn" section click the "Add way to earn" button and select "Place an order" from the list 3. Provide the title of the earning rule which will be visible for the customers on tFew readers

• Sign up earning rule

  Setting up the Sign up earning rule To encourage your customers to sign up to your loyalty program you can award them loyalty points when creating an account on your webshop. Go to the "Loyalty program" page in the app In the "Ways to earn" section click the "Add way to earn" button and select "Sign up" from the list 3. Provide the title of the earning rule which will be visible for the cuFew readers

• Social media earning rules

  Social media earning rule types You can award loyalty points for customers after the following social media actions: Follow on Instagram: Reward points for customers who follow your Instagram page Follow on TikTok: Reward points for customers who follow your TikTok page Follow on X (Twitter): Reward points for customers who follow your X (Twitter) account Like Facebook page: Reward customers who like your Facebook page Share link on Facebook: Reward cFew readers

• Birthday points earning rule

  Setting up a Birthday earning rule You can award loyalty points on the customer's birthday the following way: Go to the "Loyalty program" page in the app In the "Ways to earn" section click the "Add way to earn" button and select "Birthday points" from the list 3. Provide the title of the earning rule which will be visible for the customers on the storefront 4. Set the number of pFew readers

Ways to Redeem

• Amount discount

  You can let customers redeem their points for an "Amount off" discount which gives them a fixed amount off the order total. There are two types of amount discounts: Fixed number of points: Customer gets an amount discount for a fixed number of point. Eg.: $5 off discount for 100 points Custom number of points: Customer can select the number of points to spend and the discount they'll receive for them. For example: you can set a customer number of points discount where for every 1Few readers

• % off discount

  Setting up a "% off" discount You can let customers redeem their points for a "% off" discount which gives them a fixed percentage off the order total. Go the the "Loyalty program" page in the app In the "Ways to redeem" section click "Add way to redeem" button and select "% off discount" from the list 3. Set the "Reward title" which will be visible on the storefront. You should puFew readers

• Free shipping reward

  Setting up a Free shipping reward You can let customers redeem their points for a "Free shipping" discount the following way: Go the the "Loyalty program" page in the app In the "Ways to redeem" section click "Add way to redeem" button and select "Free shipping" from the list 3. Set the "Reward title" which will be visible on the storefront 4. In the "For X points" field provide thFew readers

Loyalty Program Settings

• How to set up point expiry?

  Setting up point expiry is a great way to introduce urgency and incentivize active participation in the point program. You can set up point expiry the following way: Go to the "Loyalty program" page in the app On the right in the "Point expiry" section select "Expire after X months" and provide the number of months the points should expire after 3. Save the changes If point expiry is enabFew readers

• Exclude shipping and taxes from awarding points

  By default the points are rewarded for orders based on the total order amount including shipping and taxes. You can exclude shipping and/or taxes from the point calculation the following way: Go to the "Loyalty program" page in the app On the right in the "Point calculation for orders" section check in the "Exclude shipping" and/or "Exclude taxes" checkboxes 3. Save the changesFew readers

• Loyalty points name

  To make your loyalty program fit your branding you can customize the name of the loyalty points. Getting "points" after each purchase might sound boring to some, however collecting "Bee bucks", "Coffee beans" or "Diamonds" sounds much better. Follow these steps to customize the name of the loyalty program points: Go to the "Loyalty program" page in the app On the right in the "Points name" section you can provide a custom name for the loyalty points (https://storage.crisp.chat/users/Few readers